M. SALERNO & ASSOCIATES, INC. is a full service Life Care Planning, Medical Case Management and Medical-Legal Consulting firm providing services throughout the Southeastern United States and Western New York. Our reputation of being second-to-none in the industry for personalized customer service and prompt communication has been the key to our success. In addition to the high-quality, affordable services we offer, clients come to us for timely, cost-effective resolution to their most difficult files.Our results-oriented, efficient and systematic approach provides only necessary or requested services. Our personalized real-time team effort saves you valuable time, which in turn saves money, while providing you the information you need to bring your files to closure.We appreciate that you have the option to choose from a variety of vendors. M. SALERNO & ASSOCIATES, INC. provides services to some of the largest laws firms, insurance companies, third party administrators and employers in the industry. We are equipped to meet your needs from the simplest to the most difficult, challenging cases.Contact M. Salerno & Associates, Inc. at 865-681-0702 for your next case, and allow us to be your first choice so that you can benefit from the experience of our highly qualified Registered Nurses who will assist you in bringing your cases to a successful outcome at a very affordable rate.
Assistant Vice President – Third Party Administrator, Nashville, TN
Not only do we see outstanding results on our files, but their charges are significantly less than what we see with the larger companies – with much better outcomes. We are always confident that they will get the job done right and their company does not nickel and dime us with excessive or unnecessary charges. When their nurses feel they can no longer impact our files, they do not wait for us to tell them to close their file; they ask us if we would like them to close. This is also a great cost savings to us and our accounts appreciate it very much.
Employer Representative, Pikeville, KY
M. Salerno & Associates, Inc. is the most professional and caring organization that I have been associated with in the last several years. I find the personnel to be top notch, well qualified, and just plain good people to do business with.
Claims Specialist – Charlotte, NC
Working with the Field Case Managers with M. Salerno & Associates, Inc. has been one of the most rewarding experiences of my career. They are all extremely knowledgeable and always willing to help in any situation, even if that means dropping everything to assist a customer in need. The nurses are responsive, diligent in their work, and also empathizes with my injured workers when necessary. The M. Salerno nurses continually strive for superior service on my files and always provides a detailed written summary of an appointment the same day that they attend the appointment. I have yet to meet another case manager group that is this meticulous and they are one of the few companies I trust implicitly. I know they will always make the right call while considering the injured worker’s needs, as well as the insured’s expectations.
AVP Underwriting – Insurance Carrier, Rockwood, PA
When we sell an account, we focus on the sale of our service model and our value proposition. M. Salerno & Associates, Inc. is an integral partner in our service model. Their staff is professional, thorough, and caring. As our partner, they represent us very well to the injured worker and medical providers, while providing our claims adjusters and insureds with prompt and complete information which allows us to manage the medical treatment in real time. They are a vital link in a field which ensures that the most appropriate and best care is provided. All of this contributes to a better outcome for the injured worker, a more satisfied insured, and a more solid partnership with us.
M. Salerno & Associates, Inc. are proudly associated with:
M. Salerno & Associates Inc. is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US. Here at M. Salerno & Associates, Inc. we recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, which allows us to add diversity to your customers.